The Impact of Applying E-Government to Improve the Performance of the Ministry of Education in Saudi Arabia

The purpose of this study is to identify the trends of directors in the Ministry of Education towards the adoption of e-government as well as the effect of e-government application on job performance and to discover the problems that could hamper the process of applying it and the availability of the necessary requirements to implement e-government to the directors in the Ministry of Education. The study population is comprised of (115) directors in various administrative levels in the Ministry of Education in Riyadh. In order to achieve the purposes of study, the researcher designed a questionnaire consisting of 13 paragraphs on the Likert scale (Strongly Agree = 5, agree = 4, neutral = 3, disagree = 2, strongly disagree = 1). In this study, the researcher followed an analytical and descriptive approach that suits the nature of the research. Moreover, the stability of the questionnaire was verified by making a re-test with a one-week span. From the analysis of responses of directors we discovered that e-government in the current methodology has not yet reached a compromise with a full-system and still lacking in significant improvement in many respects, also that egovernment does not only convert the service system and work to an electronic system, but it’s a complex and interrelated system and requires in-depth studies to all elements before completing the automation of all services. The shift from traditional government to egovernment with the invasion of new informational world represents a significant challenge to the government. Index TermE-business, E-Government, Employees performance development, Kingdom of Saudi Arabia, Ministry of Education.